At Dr Beri – Dynamic Homeopathy, your trust means everything to us. When you come to us, whether in person at our Amritsar clinic or through our website, you’re sharing personal and sometimes sensitive health information. We take that responsibility seriously.
This Privacy Policy explains what information we collect, why we collect it, and how we protect it.
Who We Are
Dr Beri – Dynamic Homeopathy is a homeopathy practice based in Amritsar, Punjab, India. We offer in-clinic consultations, online appointments, and homeopathic healthcare products through our website www.drberi.com.
This policy applies to all information collected through our website, appointment system, product purchases, and any direct communication with our team.
What Information We Collect
When you book an appointment or consult with us:
- Your name, age, gender, and contact details
- Medical history, symptoms, and health-related information you share with our doctors
- Details of your treatment and prescription history
When you purchase a product:
- Billing name, address, and payment details
- Order and delivery information
When you visit our website:
- Pages you visit and how long you spend on them
- Your device type and browser
- Cookies (small files that help your browsing experience — more on this below)
When you contact us: Messages, queries, or feedback you send us via email, WhatsApp, or contact forms
Why We Collect This Information
We use your information only for the following purposes:
- To provide you with homeopathic consultations and treatment
- To process your product orders and manage deliveries
- To send you appointment reminders and follow-up care messages
- To keep records of your treatment history for continuity of care
- To respond to your queries and feedback
- To improve our website and services
- To send you health tips, updates, or offers only if you’ve opted in
We do not sell your data. We do not share it with third parties for advertising purposes.
Cookies
Our website uses cookies to make your browsing experience smoother, for example, remembering your preferences or helping pages load faster. You can choose to disable cookies through your browser settings at any time, though some parts of the website may not function as expected if you do.
Who Has Access to Your Information
Your personal and medical information stays within Dr Beri. It is accessed only by:
- Dr Beri and the treating doctors are directly involved in your care
- Trusted technical staff who maintain our website and systems — bound by confidentiality
If we ever need to share data with a third-party service provider (for example, a delivery partner for products), we ensure they handle your data responsibly and only for the specific purpose required.
Your Medical Information
Your health information is treated with the highest level of confidentiality. It is used exclusively for your treatment and care. It will not be shared publicly, used in case studies, or referenced in any way without your explicit written consent.
How Long Do We Keep Your Data
- Medical and consultation records are retained as long as necessary for your ongoing care and as required by applicable laws.
- Website and cookie data are retained for a limited period and then cleared.
- If you request deletion of your data, we will process it promptly except where we are legally required to retain certain records.
Your Rights
You have the right to:
- Know what personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Opt out of non-essential messages at any point
To exercise any of these rights, simply reach out to us directly.
Data Security
We take reasonable and appropriate measures to protect your data from unauthorised access, loss, or misuse. All sensitive information is stored securely. If you suspect any unauthorised use of your information, please contact us immediately.
Children’s Privacy
We do not collect personal information from individuals under the age of 18 without explicit consent from a parent or guardian.
Changes to This Policy
We may update this policy from time to time to reflect changes in our services or applicable laws. The updated version will always be available on this page. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch. We’re happy to help.
Dr Beri – Dynamic Homoeopathy
Address: 29A, The Mall Road, Near Parkash Bakery, Amritsar, Punjab – 143001, India
- +91 8602 000033
- info@drberi.com
- www.drberi.com